Shipping Policy

Last updated: October 10, 2026

Order Processing

Orders are normally processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.

Estimated Delivery

For most destinations, estimated transit time is approximately 7–15 business days after dispatch. Remote locations, customs processing, carrier disruption and peak periods may require additional time. Any more specific estimate shown at checkout or in your dispatch notice takes priority.

Tracking

When a trackable service is available, tracking information is sent after dispatch. Please allow time for the carrier to activate the tracking record.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address. Contact us promptly if you notice an error before dispatch.

Customs, Duties and Taxes

International orders may be subject to import duties, taxes or local charges imposed by the destination authority. Unless checkout expressly states otherwise, these charges are the customer’s responsibility.

Delayed or Missing Parcels

If tracking has not updated for an extended period or your parcel has not arrived within the expected window, contact support@nourishleaf.shop with your order number so we can investigate with the carrier.